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Web Site Access • Comprehensive Guide • Monthly Newsletters • Government Documents Sponsored by NACUBO and Managed by AIS |
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Customer Service & Subscriber Benefits
Contact Customer Service
Questions regarding your three-part subscription (see below) should be addressed to Atlantic Information Services, Inc.’s customer service department:
E-mail: customerserv@aispub.com
Mail:
Atlantic Information Services, Inc.
1100 17th Street, NW
Suite 300
Washington, D.C. 20036
Call: 800-521-4323 (202-775-9008 in D.C.)
Our customer service department is open Monday thru Friday from 9 to 5:30 EST. If a customer service representative is not immediately available, please leave a voice mail message and we will get back to you as soon as possible.
See information below on how to obtain usernames and passwords to access the website.
Your Three-Part Subscription
Your subscription includes:
- Access to this password-protected website, which is updated monthly for newsletters; and periodically for narrative sections and documents.
- A Guide to Federal Auditing for Colleges and Universities softbound book.
- The monthly print newsletter Federal Auditing News for Colleges and Universities, which is mailed to subscribers and also posted on this website.
If you are not receiving e-alerts and/or have not received your username and password, please contact customer service.
Please add FederalAuditingNews@aispub.com to the list of “safe senders” in your e-mail address book, and ask your IT department to whitelist the address, to receive e-mail subscription communications from us.
Username and Password
Each subscriber has one username and password that he/she will receive by e-mail from this address: FederalAuditingNews@aispub.com.
Forgot your password? Click here to receive an e-mail reminder.
If you have not received your username and password, or have misplaced it, please call AIS customer service at 800-521-4323 (dial 1 at the prompt) or e-mail us — with your name, organization and phone number) at customerserv@aispub.com.
Please add FederalAuditingNews@aispub.com to the list of “safe senders” in your e-mail address book, and ask your IT department to whitelist the address, to receive e-mail subscription communications from us.
Copyright ©
2012 by National Association of College and University Business Officers and
Atlantic Information Services, Inc. 1100
17th Street, NW, Suite 300, Washington, D.C. 20036
Phone 202-775-9008 or 800-521-4323; E-mail customerserv@aispub.com